Below is what is included in our basic Airbnb package. While we cannot customize the checklist completely to your unit, we can make small tweaks… Just give us a call to discuss!
The 5 Star Clean
  • Make beds with fresh linens
  • Sweep and mop floors
  • Clean toilets
  • Vacuum carpet and rugs
  • Dusting
  • Clean mirrors
  • Clean Bathtubs and showers
  • Empty and clean trash cans and recycling bins
  • Cleaning bedroom drawers
  • Stove cleaning
  • Wipe countertops
  • Clean cobwebs
The Hotel Treatment
  • Wash linens, bath towels and kitchen cloths
  • Replace bath towels and kitchen clothes with clean ones
  • Arrange cushions and any blankets nicely on the couches
  • Check and Replace any supplies if needed: toilet paper, paper towels, soaps, etc. (these must be provided for us)
Just getting started? Give it the Deluxe Deep Clean Treatment

The Deluxe Deep Clean is our more thorough and detailed cleaning. We recommend it if it’s your first time booking our service. It’s the best way to get your Airbnb sparkling and earn you a 5 star rating. As the old saying goes, first impressions are everything!

Want more details about what's included?
Here are some FAQs

Do I get the same cleaner every time?

Even better, you get the same rotation of cleaners every time! You are assigned a primary cleaner and 2 backups. If your primary cleaner is NOT available, we’ll send the cleaning to your backup cleaner. This way you are guaranteed to have a cleaner for your place!

In short, we cannot guarantee the same person every time BUT we aim to send the same rotation of cleaners, so all are familiar with your home!

When will my cleaners arrive?

Our Guarantee is that the cleaning will get done before your next guest checks in (as long as the guests don’t surprise us and arrive wayyy before check in!). Because of how absurd traffic can be, we CANNOT guarantee an exact start time. But fear not! The cleaners plan their routes so they have enough time to do a kick-ass job on your unit and your guests will be happy. If you don’t have a same-day check-in (meaning, you don’t have a guest checking-out and another guest checking-out on the same day) – we appreciate some flexibility on the cleaner arrival time or date. But we WILL get it done before the next guest arrives.

Can I customize the checklist for my property?

Short answer: only a tiny bit.

What you pay a flat-rate for is a specific package/checklist of things the cleaner does as part of the turnover cleaning. We cannot customize the package per property for the same rate.

For example: If you’d would like towels in a certain fashion or placed in a specific place (we had a host once who wanted the cleaners to learn how to fold the hand towels in origami fashion. Looked super cool, but totally impossible to make), we can ask the cleaners to do this and put it in the checklist. But we cannot be held accountable for that or guarantee it’ll be done in that fashion. The only thing we can swear an oath to and vouch for is the standard package.

What is the Availability Guarantee?

Heck yeah we do! Just book your vacation rental cleaning 48 hours in advance and we GUARANTEE you’ll be covered! If you book in under 48 hours before the cleaning, we will go above and beyond to accommodate but cannot guarantee availability!

Do I need to provide cleaning supplies?

Nope you’re all covered! The cleaners bring all of their own equipment and cleaning supplies. The only things you’ll need to provide are (1) dishwashing soap (2) laundry detergent, and (3) guest supplies (paper towels, garbage bags, toilet paper, etc).

Can you hold onto keys?

No we cannot. However, we totally recommend you put a lockbox or keypad somewhere on your property and our cleaners will have access to that.

Got more questions?
Contact us using this form and schedule a call.